Pickup and Shipping Policy

All website orders must be collected by the customer from our restaurant at 6/159 Thirumanjana Veedhi, Natchiyar koil, Kumbakonam, Tamil Nadu - 612602. No delivery fee or shipping charge applies to website food orders.

Pickup timing depends on the order and current kitchen capacity. Please follow the status shown with your order or contact the restaurant if you need an updated collection time. Any time communicated is an estimate and may change during busy periods.

Please bring the order confirmation or the phone number used for the order. The customer is responsible for checking that the collected package matches the order before leaving the restaurant and for transporting it safely after collection.

If you expect to be late, please call us as soon as possible. Prepared food is perishable; quality and temperature may reduce when an order is collected late. We cannot guarantee replacement or refund for an order that was prepared correctly but not collected within a reasonable time.

For help with an order or collection, call the restaurant landline at 0435 246 8500 or email thegrandnavarasa@gmail.com.